privacy policy

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This privacy policy sets out how 360 Rehab (a trading name of OT Guru Ltd) uses and protects information that you give when you use this website.

360 Rehab is committed to ensuring that your privacy is protected. The policy may be changed at times by updating this page. You should check this page from time-to-time to ensure that you are happy with any changes. The policy is effective from 27th June 2025.

By continuing to use the website you agree to be bound by these Terms as amended.

What we collect

We will only use Personal Information for the purposes of providing information that you have requested, or for other purposes set out in these terms. We may collect the following information, which identifies you as an individual:

• Name and job title.
• Company or organisation.
• Contact information including email address/phone numbers.
• Demographic information such as postcode.
• Other information relevant to customer surveys and/or service developments.

What we do with the information we gather

We require this information for the following reasons:

• Internal record keeping.
• We may periodically send promotional emails about new initiatives or other information which we think you may find interesting, using the email address which you have provided.
• At times, we may also use your information to contact you for market research purposes.
• We may use the information to customise the website according to your feedback.
• You can opt out at any time by contacting us at hello@360rehab.uk.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online as per the Data Protection Act 1998.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used the links to leave our site, please note that we do not have any control over that website. Therefore we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. This privacy statement does not govern such sites. You should exercise caution and look at the privacy policy applicable to the website in question.

Cookies

Cookies are small pieces of text sent to your browser when you visit a website. We use cookies for performance and analytics purposes. Cookies help us analyse how our website is being accessed and used. We use cookies to provide insights about our site's performance, such as page views, device information and referral sites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. If you do not want the information to be used by Rehab 360 for direct marketing purposes, you must inform us in writing to: Victoria Holness-Waud, Director, OT Guru Limited trading as 360 Rehab. The company is registered in England at Dombey Court, The Pilgrims Centre, Brickhill Drive, Bedford, MK41 7PZ, United Kingdom. Company Registration no.11051123.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time, by emailing us at hello@360rehab.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. 

Associates of 360 Rehab may be given access to Personal Information we collect but their use shall be limited to the performance of their duties. Our Associates who have access to your Personal Information are required to keep that information confidential and are not permitted to use it for any other purposes other than dealing with requests you submit or to enable you to use the website.

You may request details of Personal Information that we hold about you under the Data Protection Act 1998. If you would like a copy of the information, or if you believe any of the information we are holding about you is incorrect or incomplete, please write to Victoria Holness-Waud, Director, OT Guru Limited trading as 360 Rehab. The company is registered in England at Dombey Court, The Pilgrims Centre, Brickhill Drive, Bedford, MK41 7PZ, United Kingdom. Company Registration no.11051123. We will promptly correct any incorrect information.

If you are concerned that we have breached a privacy law, please contact Victoria Holness-Waud, Director, urgently via email to hello@360rehab.uk.

We aim to respond to concerns such as this within 24-48 hours. The complaint will be managed by the Data Protection Officer and additional information will be provided about the investigation and how it will be resolved. If you believe we have not handled your data or dealt with a complaint correctly, you are entitled to complain to the Information Commissioners Office (ICO). Please see www.ico.org.uk for information.